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https://dspace.agu.edu.vn:8080/handle/agu_library/12576| Title: | Efficiency of Vietnam’s insurance market: A DEA approach |
| Authors: | Tuan, Ngo |
| Keywords: | Corporate social responsibility Customer satisfaction Customer loyalty Corporate image |
| Issue Date: | 4-Mar-2017 |
| Series/Report no.: | Proceedings of NIDA international business conference 2017 innovative management: Bridging theory and practice;page 83-101 |
| Abstract: | This is the first paper conducted to evaluate the efficiency and productivity level in Vietnamese insurance industry using quantitative approach – DEA. This study measures insurance efficiency scores from the period between 2013 and 2015. The non-parametric approach – data envelopment analysis based upon CRS and VRS models, is applied to examine the insurance efficiency in terms of life and non-life sectors. The results also show that the Vietnamese Insurance firms in both sectors operated fairly at their efficient level during the period examined |
| URI: | http://mba.nida.ac.th/conference/2017/images/2017/NIDA_Conference_Proceedings_Final.pdf#page=90 http://dspace.agu.edu.vn:8080/handle/agu_library/12576 |
| Appears in Collections: | Economic development |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Efficiency of Vietnam’s insurance market A DEA approach (tr.83).pdf Restricted Access | 6.72 MB | Adobe PDF | View/Open |
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